The Installment Complete email is automatically triggered when a customer has successfully paid the final installment of their subscription plan.
This notification confirms that the installment schedule has ended and provides closure for the transaction.
It helps reassure customers that they have fulfilled their payment commitment while also allowing you to reinforce brand value and encourage future purchases.
Key Use Cases
- Confirming that all installment payments are finished.
- Sharing a summary of the completed installment plan.
- Informing the customer that no further payments will be charged.
- Encouraging repeat business by promoting related products or subscriptions.
Personalization Merge Tags
You can personalize this email using merge tags to make it clear and relevant to each customer:
{{subscriber_first_name}}– Displays the customer’s first name.{{subscriber_last_name}}– Displays the customer’s last name.{{subscription_id}}– Shows the unique subscription ID.{{subscription_item}}– Displays the product associated with the installment plan.{{subscription_total}}– Total amount paid across all installments for a subscription.{{sublium_my_account_url}}– Direct link to the customer’s account page for easy access.
Learn more about how to customize your subscription emails with Sublium here.
Best Practices
- Acknowledge completion: Clearly state that the installment plan is fully paid, and no more charges will be made.
- Add a payment summary: Include details like the total paid and the last payment date.
- Promote future engagement: Use this opportunity to recommend new subscriptions, upsells, or loyalty rewards.
- Keep it positive: Frame the message as a celebration of completing their payment journey with you.
Once customized, simply turn on this notification in Sublium, and your customers will automatically receive it after completing their final installment.
