In this document, you’ll find answers to common questions about subscription plans in Sublium Subscriptions:
- What is a recurring subscription plan in Sublium?
A recurring subscription plan lets you sell products or services on a repeating billing schedule, such as monthly or yearly payments. - What product setup do I need before creating a plan?
You must have the corresponding WooCommerce products already created in your store before creating and mapping them to a plan. - What plan types does Sublium support?
Sublium supports Recurring, Subscribe and Save, and Installment plans. - How do I set how often a customer is billed?
Use the Billing Frequency and Interval settings in the selling plan and choose daily, weekly, monthly, or yearly cycles. - Can I offer a free trial?
Yes, you can offer a free trial by entering the number of trial days in the selling plan. - What is a sign-up fee?
A sign-up fee is a one-time extra charge added when a subscriber first signs up for a plan. - How do customers see plans in my store?
Once plans are assigned and activated, all selling options automatically appear on the product page. - Can I offer a one-time purchase alongside the subscription?
Yes. Enable the Allow One-Time Purchase option so customers can buy without subscribing. - What happens if I don’t assign a product to a plan?
The plan will not appear on the storefront until at least one product is linked to it. - Can I have multiple recurring plans for the same product?
Yes, you can create multiple plans (for example, monthly and yearly) and assign them to the same product. - How should I price plans for different billing cycles?
Match the price to the billing interval; yearly plans are often discounted compared to monthly plans. - Will customers see pricing breakdowns before checkout?
Yes, Sublium Subscriptions displays frequency, pricing, and plan details on the product page. - Can I run promotions on recurring plans?
Yes. You can use Sublium’s coupons feature to discount subscription plans. - What’s the checkout experience like for subscription buyers?
Customers choose a plan on the product page, add it to the cart, and complete checkout just like a regular WooCommerce purchase. - Does Sublium Subscriptions handle automated renewals?
Yes. Renewals are processed automatically based on the billing settings once the plan is active. - Can I offer both digital and physical products in the same plan?
Recurring plans apply to virtual products only, Subscribe and Save applies to physical products, and Installment plans work for both. - What does “Expiry” mean?
Expiry defines when a subscription ends, either after a set number of payments or when the customer cancels. - How does assigning plans to categories work?
You can apply plans to entire categories, tags, or brands so multiple products share the same rules. This is available only for Subscribe and Save plans. - Can I exclude a product from a plan after assigning it to a category?
Yes, you can explicitly exclude specific products even after assigning a Subscribe and Save plan to a category. - How does frequency affect delivery scheduling?
Frequency controls both payment timing and delivery expectations, which is especially useful for physical products. - Is there a way to explain plan details clearly on the product page?
Yes, you can add descriptive text in the Plan Information section when creating the selling plan. - Can I offer installment plans for both physical and digital products?
Yes, Sublium supports installment plans for both virtual and physical products. - What does “down payment” mean?
A down payment is the initial amount charged before the regular installments begin. - How is the installment price calculated?
The plugin automatically calculates installment amounts based on the product price and number of installments. - What happens if a product’s price changes after an installment plan is live?
The existing plan remains tied to the original price. You must update the plan or create a new one to reflect price changes.
