Privacy Policy
We gather information from you during the following interactions when you:
- Register for an account on our site.
- Subscribe to our email newsletter.
- Participate in a survey.
- Fill out a web form.
- Engage with our live chat service.
- Open a generic support ticket.
- Purchase a product or service.
- Activate a software license.
- Or at any other time you enter information directly on our site.
We may utilize the data collected from you during registration, purchases, newsletter sign-ups, marketing responses, website browsing, or use of other site features for the following purposes:
- To customize your user experience and deliver content and product offerings that align with your specific interests.
- To streamline our customer service and respond more effectively to your support inquiries.
- To send regular emails concerning your orders, licenses, or other related products and services.
- To maintain communication following correspondence (via live chat, email, or phone).
- We do not employ vulnerability scanning or PCI-compliant scanning, as we do not process payments directly.
- We focus on providing articles and information; we never request credit card numbers directly on our servers.
- We utilize routine Malware Scanning to ensure site safety.
- Your personal data is stored behind secure networks. It is accessible only by a select group of individuals who hold special access rights to these systems and are mandated to keep the information confidential. Furthermore, any sensitive or credit information you provide is encrypted using Secure Socket Layer (SSL) technology.
- We enforce various security protocols whenever a user enters, submits, or accesses their data to strictly maintain the safety of your personal information.
- All financial transactions are processed through an external gateway provider; no payment data is stored or processed on our servers.
- Recall and process items stored in the shopping cart.
- Comprehend and save user preferences for future visits.
You can set your computer to warn you each time a cookie is sent, or you can disable all cookies in your browser settings. Since every browser functions slightly differently, please refer to your browser’s Help Menu for the correct method to modify your cookie settings.
If you disable cookies, some features may be deactivated. While this won’t drastically affect the user experience, certain aspects of the site designed to make your experience more efficient may not function properly. However, you will still be able to place orders.
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without providing advance notice. This exclusion does not apply to website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential. We may also release information when appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety, or those of others. However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other uses.
As outlined above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more insight into how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising using the links below:
- FACEBOOK: https://www.facebook.com/settings/?tab=ads
- GOOGLE: https://www.google.com/settings/ads/anonymous
- BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
Regarding the collection of personal information from children under the age of 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States’ consumer protection agency, enforces the COPPA Rule, which dictates what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
- We will notify you via email within 7 business days.
We also adhere to the Individual Redress Principle, which holds that individuals have the right to enforceable legal remedies against data collectors and processors who fail to comply with the law. This principle requires not only that individuals have enforceable rights against data users, but also that they have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and send order information and updates.
- Send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
- Not to use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests promptly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at support@sublium.com or follow the instructions at the bottom of each email, and we will promptly remove you from all correspondence.
If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, please note that we process your information to fulfill contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. Furthermore, please note that your information will be transferred outside of Europe, including to Canada and the United States.
If you have questions about this Privacy Policy, you can reach us at:
Sublium
B-1/632, Lower basement, Aptech Building, Janakpuri, Delhi, New Delhi 11058 India
Email: support@sublium.com
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