Privacy Policy
When you interact with our website, plugin, or services, you may be asked to provide certain personal details such as:
- Name
- Email address
- Account information
- Order details
We collect information in the following situations:
- When you register on our site or create an account
- When you subscribe to a newsletter or updates
- When you complete surveys or feedback forms
- When you open a support ticket or use live chat
- When you purchase or activate a license
- When you enter information on our website or plugin interface
We use your information to:
- Personalize your experience and provide relevant content
- Respond effectively to your support and service requests
- Process transactions and deliver purchased services
- Send updates, product notices, or other relevant communication
- Follow up with you after inquiries or support interactions
- Sensitive information (such as payment details) is handled securely and encrypted using SSL technology.
- Payment transactions are processed through trusted gateways. We do not store card details on our servers.
- Personal information is stored on secure systems with restricted access.
- Regular malware and security checks are performed to keep our systems safe.
We use cookies to:
- Remember your preferences and settings
- Improve site functionality and user experience
- Analyze site traffic and usage patterns
You can manage cookies through your browser settings. Disabling cookies may affect certain site functions, but basic features will still remain usable.
We do not sell or trade your personal information. Data may be shared only with:
- Hosting partners or service providers assisting us in operating the site and plugin
- Law enforcement or legal authorities, when required to comply with regulations
- Marketing and analytics partners, but only in anonymized or non-identifiable form
Our website or plugin may include links to third-party services. These external sites have independent privacy practices. We recommend reviewing their policies, as we are not responsible for their actions or content.
We may use your information for personalized marketing and targeted advertising. You can opt out of targeted advertising using the links below:
We do not knowingly collect information from children under 13 years of age, nor do we market our services to them. Parents and guardians who believe a child has provided personal information may contact us to have it removed.
In the unlikely event of a data breach, we will:
- Notify affected users via email within 7 business days
- Provide appropriate remedies or guidance for securing personal data
We support the principle of individual redress, meaning users may pursue enforceable rights against non-compliance by data processors.
We may use your email address to:
- Respond to questions and support requests
- Send updates regarding your orders or services
- Provide marketing messages, newsletters, or product information
We comply with the CAN-SPAM Act:
- No false or misleading subjects or addresses
- Clear identification of commercial messages
- Easy opt-out instructions in every email
- Immediate removal upon unsubscribe request
If you are located in the European Union, you have the right to:
- Request access to the data we hold about you
- Correct or update inaccurate information
- Request deletion of your personal data
We process personal data for fulfilling contracts, legitimate business interests, and compliance with applicable law. Data may be transferred outside the EU (e.g., to the United States or India).
We retain your order and account information for as long as necessary to provide services or comply with legal obligations. You may request deletion of your data at any time.
If you have questions about this Privacy Policy, you can reach us at:
Sublium
[Company Address Placeholder]
[City, Country, ZIP]
Email: support@sublium.com
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