The Subscription Created email is automatically sent to customers when they subscribe to a product or plan. This notification confirms their subscription details and helps set the right expectations from the very start.
This email is essential for building trust, as it reassures the customer that their subscription has been successfully set up and payment has been received or scheduled.
Key Use Cases
- Confirming subscription activation immediately after checkout.
- Sharing subscription plan details and start dates.
- Providing customers with payment and renewal information.
- Directing customers to their subscription management page.
Personalization Merge Tags
Sublium supports personalization through merge tags. You can add these to your email subject line, body, or call-to-action buttons.
Commonly used merge tags:
{{subscriber_first_name}}→ Displays the subscriber’s first name.{{subscriber_last_name}}→ Displays the subscriber’s last name.{{subscription_id}}→ Inserts the unique subscription ID.{{subscription_item}}→ Shows the subscription product.{{subscription_start_date}}→ Displays the subscription start date.{{subscription_total}}→ Shows the subscription total amount.{{subscription_next_payment_date}}→ Displays the subscription’s next payment date.{{sublium_my_account_url}}→ Inserts a direct link to the customer’s subscription management page.
Explore our comprehensive guide on customizing subscription emails in WooCommerce using Sublium’s intuitive visual email builder.
Best Practices
- Set expectations clearly: Always mention start date, renewal date, and billing cycle.
- Reinforce value: Remind customers of what they’re getting with the subscription.
- Encourage engagement: Add links to their account dashboard or subscription management page.
- Keep it simple: Make the confirmation clear, concise, and easy to skim.
Once done, turn the toggle on to make your new subscription email notifications active.
