The Installment Created email notification is automatically sent to customers when an installment plan for a subscription product is successfully set up.
This notification confirms the installment schedule and payment terms, ensuring the customer knows exactly what to expect.
Click on the email to start customizing your installment created notification.
It’s a key communication that helps build confidence by reassuring the subscriber that their installment plan has been successfully created and payments will follow the agreed timeline.
Key Use Cases
- Confirming the installment plan creation immediately after checkout.
- Sharing installment schedules, payment frequency, and number of payments.
- Providing details of the first payment and future installments.
- Directing customers to their subscription management page for full installment details.
Personalization Merge Tags
Sublium supports personalization with merge tags that can be used in the email subject, body, or call-to-action buttons.
Commonly used merge tags:
{{subscriber_first_name}}→ Displays the subscriber’s first name.{{subscriber_last_name}}→ Displays the subscriber’s last name.{{subscription_id}}→ Inserts the unique subscription ID.{{subscription_item}}→ Shows the product subscribed to with an installment plan.{{installment_amount}}→ Shows the recurring installment amount.{{installment_left}}→ Displays the number of installments left to be paid.{{installment_paid_count}}→ Displays the number of installments paid by the subscriber.{{subscription_next_payment_date}}→ Shows the date of the upcoming installment payment.{{sublium_my_account_url}}→ Inserts a direct link to the customer’s subscription and installment management page.
Learn how to customize your subscription emails with Sublium’s visual builder.
Best Practices
- Set payment expectations upfront: Always mention the number of installments, frequency, and payment dates.
- Reassure transparency: Highlight that installments are fixed and there are no hidden charges.
- Encourage account access: Provide a link to the customer’s dashboard where they can track payments and view their installment plan.
- Keep it concise and clear: Focus on the key installment details in an easy-to-read format.
Once ready, toggle the notification ON to activate your Installment Created email in Sublium.
