The Installment Paid email is sent to customers every time a scheduled installment payment is successfully processed. It serves as a receipt and confirmation for the specific payment made under an installment plan.
This notification helps customers stay informed about their ongoing installment schedule and remaining balance, ensuring complete transparency throughout the payment journey.
Key Use Cases
- Confirming receipt of an installment payment.
- Sharing installment details such as payment amount, date, and method.
- Showing the number of installments paid versus total installments.
- Reassuring customers that their plan is active and progressing smoothly.
Personalization Merge Tags
You can personalize the Installment Paid email using Sublium’s supported merge tags. Add these tags in the subject line, body text, or call-to-action buttons to deliver a tailored experience.
Commonly used merge tags include:
{{subscriber_first_name}}– Inserts the customer’s first name.{{subscriber_last_name}}– Inserts the customer’s last name.{{subscription_id}}– Shows the unique ID for the subscription payment.{{installment_left}}– Displays the remaining number of installments.{{installment_amount}}– Shows the payment amount for the installment.{{installment_paid_count}}– Displays the number of installments paid.{{installments_total_count}}– Shows the total count of installments.{{sublium_my_account_url}}– Adds a link to the customer’s subscription and installment management page.
Know more about customizing the subscription email notifications here.
Best Practices
- Highlight payment confirmation: Clearly confirm the payment amount and date.
- Show progress: Include installment number and remaining balance to keep customers motivated.
- Offer account access: Add a link to the subscription dashboard so customers can track future payments.
- Keep it transactional: Keep the tone straightforward, like a digital receipt, while ensuring transparency.
Once set up, you can enable the Installment Paid notification in Sublium by toggling it on from your email notifications dashboard.
