Overview
Get a complete introduction to Sublium’s cancellation flows. Learn how the system guides subscribers through benefits, reasons, and retention offers to reduce churn and gather feedback.
Benefit Page
Show customers the value of keeping their subscription. Highlight features, savings, and exclusive benefits to encourage them to stay.
Reasons
Collect feedback on why customers are canceling. Present selectable reason options to understand churn patterns and optimize retention strategies.
Offers
Display retention offers such as discounts or promotions to customers who are about to cancel, increasing the chance they will stay subscribed.
Confirmation Pages
Show a confirmation screen after cancellation is complete. Communicate final status and optionally provide reminders or next steps.
Settings
Configure global cancellation flow settings. Customize text, control flow behavior, and adjust display conditions to match your brand and retention strategy.
