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Connect Stripe Payment Gateway

This guide outlines the process of connecting the Stripe payment gateway to the Sublium plugin.

How to Connect Stripe Payment Gateway With Sublium

Follow these steps to easily configure and connect Stripe for seamless payment processing.

Step 1: Access the Payment Gateway Section

  • In Sublium, navigate to the Payment Gateway section.
  • Click on the Connect button to initiate the connection process.
hit connect for stripe

Step 2: Log In to Stripe

  • You will be redirected to the Stripe login page. Enter the email address and hit submit.
add email and hit submit
  • Enter your email address and password to log in to your Stripe account.
add email and password

Step 3: Enter the OTP (One-Time Password)

  • After submitting your login credentials, you will be prompted to enter an OTP (One-Time Password).
  • Check your email or mobile device for the OTP, then enter it in the provided field.
asking for otp t verify your login

Step 4: Select Your Stripe Account

  • After verifying the OTP, you will be asked to select your Stripe account.
  • Choose the account you wish to connect.
chose funnelkit autonami

Step 5: Enable payment methods, Stripe Webhook & Express Checkout

Now, turn on the toggle button to enable all the payment options you need. This option will allow your customers to pay with major credit and debit cards.

Then click on Save and Continue.

activate the payment methods

Next, you need to create a webhook. To do that, click on Setup Webhook Now. Stripe Gateway for WooCommerce by FunnelKit will take care of everything for you.

hit set up webhook now

To enable the Express Checkout, turn the toggle button on and then hit Confirm.

enable express checkout

Lastly, you need to click on choose the mode, whether test or live, and then save the settings. 

Note: It’s recommended to check the whole process with test mode first.

Choose test mode for Stripe

Finally, hit Finish to complete.

congratulations your store ready to accept payments

Step 6: Configure Stripe Settings

To configure the Stripe settings, visit the Payment Gateway page and click the Manage button next to Stripe. 

manage stripe payment

Once you click the Manage button for Stripe, you will be taken to the Stripe Settings page, where you can configure the following options:

  • Connection Status:
    • Check if the Stripe connection is active.
  • Mode:
    • Set the gateway to Live or Test mode, depending on whether you’re processing live or test transactions. After testing on this settings page, make sure to set the mode to Live Mode.
  • Test Connection:
    • Test the Stripe connection to ensure it is working properly.
  • Currency Settings:
    • Set the Stripe currency to your preferred currency.
  • Webhook Configuration:
    • Configure webhooks for Stripe and set the webhook secrets.
  • Debug Logs:
    • Enable or disable debug logs to troubleshoot any issues with the Stripe integration.

Note: After testing on this settings page, make sure to set the mode to Live Mode.

Stripe settings

By following the above steps, you can easily manage and configure the payment gateways within Sublium.

Frequently Asked Questions

Should I do anything specific before going live?

Yes. It’s recommended to test your Stripe integration in Test Mode before switching to Live Mode.

What payment options can I enable in Stripe?

You can enable major card payments, express checkout options like Apple Pay, and other payment methods supported by Stripe.

What happens if the webhook fails or isn’t set up correctly?

If the webhook isn’t configured properly, Sublium Subscriptions may not receive payment updates from Stripe, which can delay subscription activation, renewals, or status updates.

Can I connect multiple Stripe accounts to Sublium?

No. You can connect only one Stripe account at a time.

How do Express Checkout options affect conversions?

Enabling express checkout lets customers pay faster using digital wallets like Apple Pay, which can reduce checkout abandonment and improve conversions.

If I disconnect Stripe later, what happens to my subscriptions?

Existing subscriptions may stop processing payments until you reconnect Stripe or connect another supported payment gateway with the required webhook configuration.

Does Sublium handle failed Stripe payments automatically?

Stripe can retry failed charges based on your payment settings. You can also configure retry rules or use Sublium’s dunning features to manage failed or overdue payments.

Can I change my Stripe currency after setup?

Yes, but changing currency after customers are already subscribed may affect billing. It’s best to finalize your currency settings before going live.

What troubleshooting steps should I take if Stripe isn’t processing payments after setup?

Start by testing the Stripe connection from your settings page. Then verify your webhook configuration, review debug logs, confirm Live Mode is enabled, and make sure your currency settings are correct.

How do I test renewals with Stripe?
If you're using Stripe Gateway for your subscriptions, use the Renew option from Admin or the Early Renew Option from the My-account-> Subscription to test the renewals.
How does the subscription process work?

When a customer checks out, their card details are converted into a secure token and stored with their user profile on your website.

At each renewal, your site uses this same token to charge the customer again, so the subscription billing is handled by your website, not directly by Stripe.

This setup gives you full control over subscriptions, including changing plans, updating prices, pausing, or canceling.

It also helps reduce costs, because Stripe normally charges an extra percentage fee for subscriptions managed directly through Stripe, and handling subscriptions on your own site helps you avoid that additional fee.

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