Installment Notifications notify customers about different installment events.
Navigate to Sublium Subscription → Settings → Notifications → Installments to access these options.
Installment Notifications Overview
Here you can configure notifications for installment-related events and specify the recipients.
- Installment Created: Sends an email to the customer when a new installment is created. Default recipient: Customer
- Installment Paid: Sends an email to the customer when an installment payment is successfully completed. Default recipient: Customer
- Installment Complete: Sends an email to the customer when all installment payments are completed. Default recipient: Customer
How to Set Up Installment Notifications in Sublium
You can set up any installment notification using the following process. For demonstration, we are using “Installment Created” as an example.
Step 1: Edit the Email Notification
Click the Edit option for the notification you want to customize.
Step 2: Set Up Email Details
Enter From Name, From Email, and Reply-To Email to configure the sender details.
Step 3: Set Up Subject and Preview Text
Provide a subject line and preview text for the email.
To personalize, use merge tags: click the {} Merge Tag button, search for the tag you need, and copy it into the subject or preview text.
Step 4: Craft Email Body Content
Sublium offers two template types:
- Rich Text: Text-based editor with a prebuilt template for quick customization.
- Visual Builder: Drag-and-drop editor with a prebuilt template for visual design.
Choose your preferred template and customize it. Merge tags can also be used to personalize messaging.
Step 5: Preview and Test
Preview the email and test it on different devices.
Sublium audits the email for Missing URLs, Broken URLs, and Email Size.
If corrections are needed, go back and adjust the email content.
Step 6: Activate the installment notification
Once finalized, activate the installment email notification to start sending it to recipients.
