This document contains all the information related to subscription renewal notifications for admins, email customization, and activation.
Overview
“Subscription Renewal Complete” is the email notification sent automatically to admins when a customer’s subscription is successfully renewed.
This notification provides all relevant subscription details, payment information, and customer contact info so admins can stay informed and take any necessary actions.
The email includes:
- Customer name
- Subscription ID
- Subscription plan
- Next billing date
- Subscription start date
- Payment method
- Product details (title, variation, quantity, and price)
- Subtotal
- Shipping
- Taxes
- Discounts
- Total amount
- Customer email for direct contact
This ensures admins can manage subscriptions efficiently and support customers when needed.
Access “Subscription Renewal Complete” Email Notification
Navigate to Sublium Subscriptions ⇒ Settings ⇒ Notifications.
Under the Admin tab, you will find the Subscription Renewal Complete email notification for admins.
When It Is Sent
This email is sent when:
- A customer successfully renews a subscription
- A renewal order is generated in WooCommerce
Recipient
By default, this email is sent to the admin email address.
Email Customization
You can customize this notification using two editor types:
- Rich Text
- Visual Editor
A prebuilt Subscription Renewal Complete template is available in both editors, which can be modified or rebuilt as needed.
Guide:For more details, check our documentation on email customization.
Personalization
Sublium Subscriptions offers merge tags to personalize the subject line, preview text, and email body.
Here are the merge tags used in the prebuilt email:
- {{subscriber_first_name}} – Subscriber’s first name
- {{subscription_id}} – Subscription ID
- {{subscription_plan}} – Name of the subscription plan
- {{subscription_next_payment_date}} – Next scheduled renewal date
- {{subscriber_email}} – Subscriber’s email address
Guide: For more details, check our documentation on Merge Tags
How To Activate
To activate the Subscription Renewal Complete email for admins, turn ON the toggle next to the notification inside Sublium Subscriptions.
This setup ensures admins are immediately informed about successful subscription renewals, have access to all payment and customer details, and can manage subscriptions efficiently.
