Moving from WooCommerce Subscriptions to Sublium Subscriptions is a controlled migration process designed to preserve subscription continuity while giving you a smooth path to Sublium.
Once migration is completed, validated, and approved for go-live, future renewals for migrated subscriptions are processed through Sublium.
Note: Our migration services are mostly free. Simple migrations are handled at no cost, while complex cases may incur a minimal additional fee. For assistance, contact our support or email us at [email protected].
How Migration From WooCommerce Subscriptions To Sublium Subscriptions Works
Sublium Subscriptions does not delete or overwrite your WooCommerce Subscriptions records. Instead, it reads the existing subscription data and creates its own structured records.
This approach helps with:
- Preserving the original source data
- Validating the migrated records safely
- Ensuring Sublium Subscriptions manages subscriptions in its own native format
For migrated subscriptions, a migration key or lock is set on the original WooCommerce Subscription record. This marks the subscription as already migrated and helps prevent duplicates.
Sublium Subscriptions also includes a sandbox mode. In sandbox mode, it does not process subscriptions. It only begins handling live subscriptions when it is manually taken out of sandbox mode after all checks are complete.
Note: We can seamlessly migrate your subscriptions if you are using WooCommerce Subscriptions along with popular payment gateways such as Stripe, PayPal, or Square. If you are using a different payment gateway, our team may require additional discussion with you on the next actions to process the migration.
Frequently Asked Questions
Got more questions? Have a look at some of the commonly asked questions about migration to Sublium Subscriptions from WooCommerce Subscriptions.
Yes. Existing WooCommerce subscriptions will be migrated using the Sublium Subscriptions migration add-on. The migration is first tested on staging, and our free concierge migration service helps with setup review, testing, validation, and go-live coordination. Once migration is completed and Sublium Subscriptions are made live, future renewals for migrated subscriptions will be processed through Sublium.
No. It is a copy-and-map process. Sublium Subscriptions reads the existing WooCommerce Subscription data and fills Sublium’s own tables in the correct format. The original WooCommerce Subscriptions data stays intact.
Yes. The original data remains intact. Sublium Subscriptions does not remove or overwrite the source subscription records during migration. This makes verification easier and gives an added layer of safety.
Yes. If you do not have a staging site and wish to perform the migration directly on the live that, you can contact our support and share the WordPress admin and FTP credentials, and our team will help you perform the migration on the live site.
Existing Stripe payment tokens will be reused for supported setups. Customers do not need to re-authorize or re-enter their payment details, which helps make the migration seamless.
Yes. Since this is a database migration, Sublium Subscriptions reads the subscription details from WooCommerce Subscriptions and populates its own tables accordingly. This preserves important data, including the next billing date.
Yes. The one-click card updater works with migrated subscriptions using card-based payment gateways such as Stripe. We also support PayPal subscriptions, including subscriptions created within PayPal or through vaulting. However, at this time, the one-click card updater is only available for card-based payment methods, such as Stripe.
A migration key (or lock) is added to each WooCommerce Subscription once it has been migrated. This marks the subscription as already migrated and helps prevent it from being processed again during migration. The migration state and billing/charging logic are handled separately, with additional checks in place to ensure a controlled and safe handover between systems.
WooCommerce Subscriptions continues working until the migration is completed, checks are finished, and Sublium Subscriptions is manually taken out of sandbox mode. After that point, Sublium Subscriptions handles future renewals for migrated subscriptions.
At this time, we support subscription migrations for payment gateways including Stripe, Square, and PayPal. These gateways are the best supported for migration because we have our own integrations for Stripe, Square, and PayPal Payment Gateway, which makes the migration process straightforward and reliable.
Yes. For PayPal subscriptions, we need to confirm whether the subscription was originally created at the PayPal level or at the site level. This can affect the migration path and should be reviewed before starting.
How to Get Started?
If you are planning to migrate from WooCommerce Subscriptions to Sublium, please reach out to our support team, and we will help you plan the migration as safely as possible.
